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HIGHLIGHT REEL

HAPPY WORK! HAPPY LIFE! AN INSIDE JOB!

WHAT I DO:

I work with pet-friendly organizations that want happy, healthy & engaged employees at work and at home.

All disguised in COMEDY.

WHY IT MATTERS:

When you live passionate, balanced lives you THRIVE! You work smarter, faster and more creatively. You make life choices that are a good fit for you. When you are happy, healthy and engaged at work and at home, there is no limit to what you can accomplish!

WHAT YOUR PEOPLE WILL LEARN:

• Work faster, smarter and creatively by using their natural talents and strengths
• Use humor to defuse conflict and maintain balance
• Learn to handle stress with replenishing activities
• Use passion to make choices that are a good fit to their life
• Clarify company vision in detail to meet goals and increase the bottom line
• Communicate company vision so employees are aware and on board
• Decrease absenteeism by creating a positive work environment
• Serve others wholly by living a fuller, thriving life

MY BACKGROUND:

• Author-Happy Work. Happy Life. An Inside Job~Humorous work stories of how the healing power of pets saved my sanity.
• 20+ years in customer service
• Animal Health Professional: pet nutritionist, dog trainer, veterinary drug rep, and animal advocate
• Life and Business Coach & Consultant

ALL I KNOW ABOUT CUSTOMER SERVICE I LEARNED IN DOG TRAINING

Donna Fuller Speaker

WHAT I DO:

I use dog training lessons to help businesses improve customer service and make your profits explode!

WHY IT MATTERS 

• EXCEPTIONAL customer service is the foundation for happy customers, referrals and repeat business.
• The level of service you provide is directly tied to your company’s success and respect in your industry.
• Improved communication and relationships with customers WILL increase your bottom line.

HOW I DO IT

In this dynamic presentation, I explain the parallels I’ve discovered between the process of providing great customer service and successfully training a dog.

All disguised in COMEDY. You won’t believe the similarities between the two!

WHAT YOUR PEOPLE LEARN:

• How to create an exceptional, long-lasting association with customers.
• How to use positive reinforcement to train internal and external customers to take a desired action.
• How consistency used in training dogs will give you a growing, repeat customer base.

MY BACKGROUND:

• 20+ years customer service experience
• Record-breaking sales success as an Animal Health Professional: pet nutritionist, dog trainer, veterinary pharmaceutical rep, and animal advocate.
• I have delivered my presentation to enthusiastic audiences across Central Texas.
• My program will train and entertain your team and they will leave with valuable, useful tools to serve your customers.

WHAT OTHERS SAY

Donna is really passionate about what she does. It’s a great feeling to have such an amazing coach who strives to find a person’s perfect fit. I am so completely happy with my new dream job that I honestly don’t know where I would be at if it wasn’t for her.
~ Ricky B.

My life has been awesome after Donna helped me! Before working with Donna, I had a huge career struggle. I was lazy and stayed at a mediocre job for 3 years. But she helped me pursue what I wanted and she called me every day to make sure I was going after work that I loved.

She’s the best career and life coach. Me being happy makes her happy. If you’re hungry for a passion in an occupation that you want, Donna helped me find something I loved and she is the help you need.

~ K.T.

The stress of finding new employment kept me up at night, for several months. After working with Donna, I increased my network contacts and improved the prospects of employment. But most of all, I had ease of mind that things will turn out alright and for the first time, in a long time, I slept through the night. You can't imagine the value this has. Donna is truly exceptional at what she does.

~A. Walter

I was struggling to get back in the job market. Donna helped me with my resume and showed me that I qualified for better paying jobs. She were very supportive and empowering and only 2 days later, I had a job interview! 3 weeks later, I had my ideal job!
~ Donna P.

I greatly appreciate all the time Donna spent with me showing me how to adapt my resume to different job opportunities in the future. She was even in contact with me during her time off! I'm now better prepared and more confident because of her. I couldn't have asked for better service. Donna exceeded my expectations!
~Ana K.

Donna is a wonderful, caring individual, who truly wants you to succeed in life. I recently went on an interview and honestly felt confident in my answers and in myself, because Donna prepared me. It was as if she was sitting behind me reminding me to be confident and showcase my assets. I know that I am more than prepared for future interviews and am confident in myself because of her guidance. 

~Margarita B.

Donna was an angel to me! I had given up on my dream of finding a job because I did not believe I had much to offer. Donna renewed my self-confidence and helped me to identify my strengths. She also helped me to focus on what my passion was. Donna invested a substantial amount of time and effort in coaching me to get my resume perfected and tailored, and she did not let me quit until the job was done.
I have never before been armed with such a powerful resume. Without Donna’s help, I would have continued approaching my career development indecisively and ineffectively. After working with Donna, I am infused with hope that I will find a position doing what God has gifted me to do.
~Linda S.

Donna continues to be a positive influence in my life. She gave me the strength and courage that I needed. There were times when I wanted to just give up, but all I had to do was pick up the phone and she was there for me, telling me all this hard work will pay off and I can accomplish anything. As a result, I accepted a generous paying job! Donna is extremely passionate about what she does and made a huge impact on me. I will always be grateful for all the time she spent helping me to achieve my goals.
~Andrea S.

Never worked with someone so motivating. I felt like I was listening to Zig Ziglar.
~B. David

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